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All KidKraft orders are shipped with Fedex and typically arrive within 4 days to Ontario, 5-7 days to the rest of Canada. Orders from remote areas may be subject to a shipping surcharge, as well as longer transit times.
5% GST is applicable to all Canadian orders, residents of Quebec pay the additional QST.
New Brunswick, Nova Scotia, Ontario, P.E.I and Newfoundland residents pay HST.
We accept Visa, Mastercard, Amex and PayPal. Shop with confidence and security using our secure Paypal shopping cart.
Occasionally, credit card transactions may be declined if the shipping address provided doesn’t match the credit card billing address, or when a credit card transaction is attempted with a card that already has a Paypal account linked to it. If your card is declined when trying to checkout, we accept credit cards over the phone as well. If you prefer to order over the phone, please send us a message at firstname.lastname@example.org . Please be sure to include your phone number, as well as the item you wish to order, so one of our sales reps can return your call to take your order.
KidKraft has employed third-party certified labs for many years to test products and verify that they meet all applicable U.S. regulatory safety standards. KidKraft's testing program ensures that the products meet or exceed all requirements, including mechanical hazards, lead and other heavy metals, and flammability. Processed/shipped orders are final. KidKraft guarantees all products, and will replace any missing, damaged or broken parts at no charge for 90 days after the purchase date.
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